To buy gift-vouchers
gift-vouchers been bought like all remaining articles. Of course, on this occasion no shipping-costs accrue. The free-circuit of the voucher comes after receipt of payment normally within 24 hours. You get an e-mail with the ordered voucher. Please write down the voucher-code. Then, you please click on the quoted Link in order to enter your voucher.

To send gift-vouchers
In order to send a gift-voucher, you please go into the shopping cart and click on the link "send gift voucher" Please fill all fields exactly. We require the name of the recipient, the e-mail address of the recipient and the value, that you would like to send as voucher, to the shipping. The value can move within your credit balance. You therefore must use your credit balance-account in no way. The value can be under it. You therefore can e.g. your credit balance-account on several gift-voucher-recipients apportions and lifts another balance additionally for itself for your personal purchases. You can send the further one another message to the recipient. Please check your statements once again before sending. You have the possibility anytime before sending to correct your statements.

Gift-vouchers at the purchase to the payment use
As soon as you own a credit balance, you can use this for the paying your order. If the final amount of your account exceeds credit balances, you can pick your preferred method of payment for the balance. If your credit balance is higher than the final amount of your account, your rest-credit balance still is available to you for each of your future orders of course. In the shopping cart, you can see the amount, that is available to you as credit balances. Have a credit balance, appears on the side, on which you input your wished method of payment, that sentence of "Tick to use Gift Voucher account balance". There you please mark the marginal field and consequently are credited you your credit balance in the cash register.

To book gift-vouchers
Click on the link boasted in the e-mail. If you don't yet own a personal customer-account, you have the possibility to open an account. You have ness however also the possible things to activate your credit balance in the merchandise-basket by means of input of the sent voucher-code.

Mistake-treatment
If problems with a voucher should occur contrary to all expectation, please contact us immediately per e-mail: office@online-supermarkt.at. Please describe as exactly as possible the problem, important statements are among other things: Your customer-number, the voucher-code, mistake-news of the system as well as the browser used by you.